How do I log a case to salesforce support

Hi friends,Very recently I needed to log a case in to salesforce. Here I am sharing way how i did it.


Step1. Click on "Help" link given on top of your org
Step2. Click on My Log ( button)
Step3. click on Log a Case Link
Step4. fill general enquiry form & submit.

In some other organization when you will click on Help you may be redirected to another web address so where you just need to click on "Contact Support" and then click on "Open a Case".

How to get List view Id without open it in edit mode

Hi friends !  Before some days I stuck in strange problem where I needed id of any List view of any Sobject. For this when I select List view from List. URL does't get refresh so I can't get id of currently selected list-view.
I came with a new way to find id of selected list view in alert Box( or by passing it in URl to show on VF page ) . I have created a custom button 'Get Id of ListView' (Behavior : Execute JavaScript,Display Type: List Button) on S-object whose List view id I have to get and wrote a bit of on-click javascript code:

var locationOfcurrentPage = location.href ; 
locationOfcurrentPage = locationOfcurrentPage.substring(locationOfcurrentPage.lastIndexOf('=')+1 , locationOfcurrentPage.length) ; 
var selectedListViewId = locationOfcurrentPage+'_listSelect'; 
var selectedoptionId = document.getElementById(selectedListViewId).value; 

alert('Selected List view option Id is   ' + document.getElementById(selectedListViewId).value  );

As Below image shows clearly that id in Url is same as in alert box (which I get from JS code snippet)

But when I change list view from'Test view'  to 'All' and now I can clearly observe that url doesn't get refresh but in alert Box I can get id of currently selected list view option.

Now you can enjoy with getting current id every time without going to  Edit mode.

Where you can use this code:

1.) To show list view on VF Page.

2.) To redirect again to same page  with last selected list view.